Privacy Policy

Last updated: 05/01/2026

Noxum (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

Personal details such as your name, billing address, shipping address, email address, and phone number
Payment information (processed securely by third-party payment providers — we do not store card details)
Order history and purchase details
Technical data such as IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your purchase, delivery, or enquiries
Improve our website and customer experience
Comply with legal and regulatory obligations
Send marketing communications only where you have opted in

3. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

Contractual necessity (to fulfil your order)
Legal obligation (accounting and tax requirements)
Legitimate interest (to improve our services)
Consent (for marketing communications)

4. Sharing Your Information

We only share your data with trusted third parties where necessary, including:

Payment processors
Shipping and fulfilment partners
Website hosting and analytics providers

All third parties are required to handle your data securely and in accordance with data protection laws.

5. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can manage or disable cookies through your browser settings at any time.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@noxum.store
Business name: Noxum
Location: United Kingdom